Business Analyst / Functional (MarTech)

รายละเอียดงาน

Critical Tasks

• Lead consultative discovery workshops with customers to capture client requirements to answer both technical and business challenges of their marketing initiatives.
• Work with team of both functional and technical consultants to design, develop and deliver end to end solutions on the Salesforce Marketing Cloud.
• Create and manage deliverables including business requirements document, design document and testing plans that aligns with business needs.
• Advise customer on best practices relating to their use of SMFC to help customers realize value.
• Support pre-sales team in validating requirements for SMFC, presenting solutions and or product demonstrations.
• Provide guidance to younger team members as they develop knowledge in SFMC.
• Requirements and contents are gathered in the sessions correctly and completely - Documents are created and completed on time.
• Work items are built and unit-tested on time and properly correct.
• Functional and related assignments completely are achieved on timely manner.

Qualification

• Bachelor's Degree in Computer Science, Computer Engineering, Information Technology or related fields
• Experience with Marketing Cloud implementations, with 2+ years direct experience on the platform.
• Experience leading customer facing discovery sessions to conceptualize and design complex business solutions.
• A solid understanding and solutioning for Salesforce Marketing Cloud standard functionalities including Email studio, Mobile Studio, Web Studio, Automation studio, Journey Builder and Audience / Contact Builder.
• Knowledge of Marketing Cloud Integration methodologies, AMPscript, HTML, CSS, basic SQL, and relational databases.
• Strong communication skills, strong attention to detail and can-do attitude.
• Related experience with Salesforce CRM (Sales, Service, Community) preferred
• Salesforce Marketing Cloud Certification (Email Specialist or Consultant) is preferred
• Experience with Interaction Studio, Social Studio, or Datorama is a plus.

สถานที่ทำงาน

The Ninth Towers Grand Rama9, ถนน พระราม 9 แขวงห้วยขวาง เขตห้วยขวาง กรุงเทพมหานคร ประเทศไทย